Overall Rating: ★★★☆☆
Cordell & Cordell is a legal aid service that operates in Middlesex, Massachusetts. They offer pro bono services to clients, which is commendable. However, their resources seem limited, resulting in lengthy wait times and delays in handling cases. Despite their efforts to provide affordable legal assistance, their expertise appears to be somewhat lacking in certain areas. It is important to note that while their intentions are good, clients may need to seek additional legal guidance to ensure their interests are fully represented. The staff is generally polite and professional, but the lack of effective communication and follow-up sometimes hampers the clients' experience. As a Legal Aid service, Cordell & Cordell delivers a valuable service to those who cannot afford private representation, but improvements are needed to enhance the overall efficiency of the organization.